Shopping guide
Please read the shipping and payment methods.
Product delivery
Domestic shipping
The ordered products will be shipped and arranged according to the size of the luggage such as Sagawa Express and Japan Post.
Delivery time
We will arrange shipping within 1-3 days after receiving your order. If the product is out of stock, it will be backordered and we will contact you again.
Delivery fee
Free shipping on orders over 30,000 yen (tax excluded). If it is less than that, a shipping fee of 800 yen (excluding tax) will be charged.
The cash on delivery fee is 600 yen (excluding tax).
Regardless of the purchase price, an additional 2,000 yen (excluding tax) will be charged when purchasing a approved frame .
We will inform you of the shipping fee for finished cars etc.
We will inform you of the shipping fee separately such as Okinawa and remote islands.
International Orders
We can ship any products worldwide.Please enquiry us in details.Shipping cost may vary.
COD payment can not be used by International orders. Thank you.
Mail to ;commerce@carbondryjapan.com
Payment/guarantee
Available payment methods
You can choose from various credit cards, PAYPAL, bank transfer, and cash on delivery.
*COD is domestic order only.
Consumption tax
The displayed price does not include tax and will be charged with 10% final consumption tax added.
Warranty period
We guarantee one year for defects in normal use. Please note that we may not be able to accept it depending on the usage environment and circumstances.
Returns/Refunds
Return policy
We do not accept returns for your convenience. Before ordering, please be sure to check the applicable vehicle type etc.
Please note that custom specifications cannot be returned under any circumstances.
If you have any initial defects or mistakes in our arrangement, please contact us immediately. We will get back to you as soon as possible.